Press Release

GXO signs agreement with UK retailer Dunelm to help drive growth in ecommerce and enhance sustainability

Northampton, UK  |  November 11, 2021

  • Deal adds capacity for rapid growth of Dunelm’s home delivery business
  • More efficient deliveries mean reduced carbon emissions
  • Innovative technology to increase throughput, improve employee safety

GXO Logistics, Inc. (NYSE: GXO), the world’s largest pure-play contract logistics provider, announced today that it signed an agreement with Dunelm Group Plc, one of the largest homewares retailers in the United Kingdom, to provide increased capacity for its home delivery fulfillment operations in Stoke‑on‑Trent, Staffordshire, England.

“We’re very excited about the opportunity to work with Dunelm, which saw a 115% surge in online sales in the last 12 months, said Gavin Williams, GXO Managing Director, UK and Ireland. “We’re looking forward to helping the company increase its capacity for home delivery, especially in the run-up to its peak homewares sales season in January.”

GXO will outfit Dunelm’s new facility in Stoke with innovative technology — including Cognex machine vision systems and ProGlove wireless wearable barcode scanners — and train Dunelm colleagues to use GXO’s advanced systems to pick items from inventory that have been ordered online, pack them efficiently, and hand them off to carriers for delivery.

“We’re delighted to be working with GXO, which has a proven ability to improve logistics with large customers around the globe,” said Brett Morris, Dunelm Head of Parcel Home Delivery. “We looked at our outstanding growth in online sales as well as at our expectations for further growth and realized we needed to increase capacity and improve our customer proposition within home delivery operations. The agreement with GXO will help us add the capacity necessary to handle growth of our home delivery business and reduce our carbon emissions by making our deliveries more efficient. Long-term, working with GXO will benefit our shareholders and customers as well as our suppliers and communities.”

About Dunelm Group Plc

Dunelm was founded in 1979 as a Leicester market stall business selling ready-made curtains and has been making Made to Measure curtains and blinds in Leicestershire for more than 20 years.

Since opening the first Dunelm store in 1984, the company has expanded across the country making it the UK’s largest homewares retailer with over 175 stores nationwide and online webstore at www.dunelm.com. Dunelm offers a wide range of quality homewares at affordable prices.

About GXO Logistics

GXO Logistics, Inc. (NYSE: GXO) is the world’s largest pure-play contract logistics provider in a $430 billon total addressable market that is benefitting from the rapid growth of ecommerce, automation and outsourcing. GXO is committed to providing a diverse, world-class workplace for approximately 95,000 team members across more than 860 warehouse locations totaling approximately 200 million square feet. The company partners with the world’s leading blue-chip companies to solve complex logistics challenges with technologically advanced supply chain and ecommerce solutions, at scale and with speed. GXO corporate headquarters is in Greenwich, Connecticut, USA. Visit GXO.com for more information and connect with GXO on LinkedIn, TwitterFacebook,  Instagram and YouTube.

Media contacts

Europe

Anne Lafourcade

+33 (0)6 75 22 52 90

[email protected]

US & APAC

Matthew Schmidt

+1 203-307-2809

[email protected]

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